view cart menu separator categories menu separator faq
advanced search
I don't want to join Google Checkout. Can I still buy from you?
Why do you need my phone number and email address when ordering?
What is your return policy?
What is Google Checkout?
Is Google Checkout safe and easy to use?
Do you combine shipping if I purchase more than one item?
When will my items ship?
I would like to upgrade from Media Mail to Priority. Can I?


I don't want to join Google Checkout. Can I still buy from you?
YES! We accept cashier's checks, money orders (both drawn on USA banks or post office), personal checks and PayPal payments. Shipment is same day or next day for PayPal or Google Checkout; the day after a money order or cashier's check is received, and 10 days after a check is received.

top^

Why do you need my phone number and email address when ordering?
That is just the way our webhoster, ecrater, has set it up. If you don't want to provide those items, just type 123456 etc. On most orders, I will provide a USPS tracking number so you can track your shipment, so the email address will be helpful. Also, if there is ever a problem with your order or shipment, your email address or phone number are the best ways we have of contacting you. We will NEVER share your personal information with ANYONE for ANY reason.

top^

What is your return policy?
If the item is not as described, I will return your money (less shipping costs) if the item is returned in the exact condition as it was received within 2 days of receipt. I pack your items with care, but cannot be responsible for damage in route, so please purchase insurance if you're concerned about the postal service.

top^

What is Google Checkout?
The folks at Google have made it easier for merchants to use their checkout process. If you're not a member already, Google Checkout is FREE and easy to set up when you checkout your order with us. Just follow the step by step instructions, and you'll be on your way!

top^

Is Google Checkout safe and easy to use?
Find it with Google, buy it with Google Checkout. No need to create multiple accounts and passwords. With Google Checkout you can quickly and easily buy from stores across the web and track all your orders and shipping in one place. Shop with confidence. Google's fraud protection policy covers you against unauthorized purchases made through Google Checkout, and your purchase history or full credit card number are not shared with sellers. Its safe and easy. We would never recommend anything to our customers that we wouldnt use ourselves! We NEVER see your personal credit card information, only the shipping information.

top^

Do you combine shipping if I purchase more than one item?
I will combine orders to save you shipping, as long as one payment is made for the whole order. Each item is weighed as it is listed, and shipping is calculated on the total weight basis of all items. You may even be able to purchase more items for no additional shipping costs. Once your items are in the shopping cart, you can see the shipping cost prior to purchase.

top^

When will my items ship?
We do our best to get it sent out the same or next business day. We'll email you a confirmation email (except for greeting card orders) with tracking info once your order has shipped. If you don't receive the email, please check your spam folder since it may get trapped there.

top^

I would like to upgrade from Media Mail to Priority. Can I?
For most items, we can ship Priority Mail. Be aware that books can be heavy, so Media Mail is the least expensive way to ship, and for most locations, will arrive within a week. Please contact me at 2ndChanceRomance@gmail.com with a list of the items you wish to purchase, and I will let you know what the cost of Priority shipping will be.

top^

Last Updated: 21 Nov 2009 13:24:09 PST home  |  about  |  terms  |  contact
Powered by eCRATER - a free online store builder